Why International Airports Need Better Arrival Information
Arriving in a new country can be more confusing than departing from one.
Why Smart Home Devices Need a Clear End-of-Support Date
Connected devices can remain physically functional long after the software behind them stops receiving updates.
The Hidden Class Divide in “Free” Opportunities
The Hidden Class Divide in “Free” Opportunities We often tell young people that the key to success is simply taking initiative. Apply for the unpaid internship. Join the volunteer program. Attend the networking event. Build your résumé with extracurricular leadership,…
QR Payment Systems Need Cash Fallbacks
Businesses using QR payments should retain a practical alternative for customers without compatible phones, accounts, or connectivity.
Online Forms Need a Save-and-Return Option
Long online applications should let users save progress securely and return without losing entered information.
Why Fictional Letters Still Work in the Age of Instant Messaging
Letters may seem old-fashioned in contemporary fiction, but they create narrative possibilities that instant communication does not.
